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HEMS · AIR MEDICAL
One mission. One operational record.
The request comes in on a phone. The aircraft state is on a board. The weather call is in someone's head. The landing zone detail is on a radio. By the time the mission closes, the record of what happened lives in five places and agrees in none.
THE JOB THIS FINISHES
Coordinate the request, aircraft, crew, geography, safety state, mission, and handoff from one air-medical workspace.
Take the request, evaluate whether the mission can go, assign aircraft and crew, follow it, and hand the patient over — with one mission record that holds all of it.
WHO IS ACTUALLY IN HERE
The flight coordinator taking the request.
A referring facility on the line, a weather picture that decides the answer, one aircraft available and a crew whose duty state matters. The decision is minutes old and has to be documented.
ROLES THAT WORK HERE
- Flight coordinators
- Air medical leaders
- Communications teams
- Clinical crews
Permissions change which queues, records and actions a person can reach. They never create a second competing version of HEMS.
THE WORKFLOW
Follow the record through HEMS.
Each step is one state of the same record. Select a step to read it, or let it walk itself.
THE CALL FOR AIR
The request opens the mission.
Scene or interfacility, the request creates one mission record that everything else attaches to.
The short version
One recordRequest01
ThenEvaluate02
ThenAssign03
ThenLaunch04
ThenTrack05
ThenHandoff06
IN, WORK, OUT
What arrives, what happens, and what leaves.
An application is honest about its boundaries. These are the ones HEMS keeps.
INFORMATION IN
What arrives here
- Scene and interfacility requests
- Aircraft availability and configuration
- Clinical crew and pilot duty state
- Geography, landing zone and destination detail
- Safety and risk context for the mission
THE WORK
What happens here
- Mission queue
- Mission evaluation and go decisions
- Aircraft assignment
- Clinical crew coordination
- Mission map and geography
- Mission safety context
- Patient handoff
WHAT LEAVES
What goes onward
- A complete mission record
- The clinical handoff into ePCR
- Aircraft utilisation back to Fleet
- Flight operations context for Pilot
- Mission communications and notifications
CONNECTED WITHOUT DUPLICATION
The record hands off. The workflow is not copied.
HEMS owns its job. These applications receive what they need instead of rebuilding this one inside themselves.
CORTEX IN HEMS
Assistance that never becomes the record.
Cortex supports air-medical decision context — risk-assessment and landing-zone safety input, and a mission brief, recorded as an artifact against the mission.
THE BOUNDARY
The go decision belongs to the crew and the pilot. Cortex input is recorded as an identifiable artifact attached to the mission so it can be reviewed afterwards, and it never overrides a safety decision.
- Risk-assessment input on the mission
- Landing zone safety context
- A mission brief recorded as a reviewable artifact
WHAT CHANGES
The same job, done differently.
HOW IT USUALLY WORKS
- Request on a phone, aircraft state on a board
- The weather decision remembered rather than recorded
- A second patient chart created for the flight
- Mission history reassembled after the fact
IN HEMS
- One mission record from request to handoff
- The go decision documented where it was made
- Clinical care continuing in the patient record
- Mission history that already exists
YOUR NEXT MOVE
Try it, price it, or plan the switch.
LIVE DEMO
Use it before you talk to us.
The demo runs the real HEMS workspace. It is the application, not a slideshow of it.
PRICING
Know the cost first.
Air-medical operations are part of the AdaptixCore subscription. See what a plan covers.
MIGRATION
Plan the switch.
Air programs usually run alongside a ground operation. The switch plan sequences both.
WHAT WE CAN ACTUALLY SHOW
Check it yourself rather than take our word.
HIPAA
Aligned
Operating posture only. HIPAA has no federal certification program, so "HIPAA-aligned" (not "HIPAA certified" or "HIPAA compliant") is the accurate framing per the project's own public-copy rule.
SOC 2 Type II
In progress
Audit engagement described as in progress. No completion evidence or completion date is confirmed anywhere in this repository as of the audit date below.
SEE THE REAL WORKFLOW
See a mission that only exists once.
Open the demo and follow a request through evaluation, launch, tracking and patient handoff on a single record.