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ADAPTIXCORE · CONNECTED PLATFORM
One job per application. One record between them.
Each team gets a purpose-built application for the work it owns. AdaptixCore carries the authoritative context forward when responsibility moves from dispatch to field, patient care, QA, billing, and command.
Built around the operation, not the software menu
Connected operating chain
- CAD
- Crew
- MDT
- ePCR
- Billing
- Patient Portal
The architecture
Purpose-built applications. A connected platform underneath.
CAD should feel like dispatch. ePCR should feel like a patient record. Billing should feel like revenue-cycle work. The common platform keeps identity, permissions, state and operational context intact between them.
Layer 01
Dispatch and field
CAD intake, crew alerting and field context turn the first call into an assignment without making responders reconstruct what dispatch already knows.
Layer 02
Clinical and specialist work
ePCR, Fire, HEMS and transport workflows continue from the operational record so the next authorized team inherits context instead of opening a blank system.
Layer 03
Revenue and service
Billing continues from the completed record into claim, remittance, payment and patient balance work without creating a second version of the transport.
Layer 04
Command and intelligence
Founder Command and Cortex read across the applications to surface priorities and action without becoming competing sources of truth.
End to end
The record moves forward instead of being re-created.
Each application owns its job. When the job changes hands, the next application receives the authoritative context it needs rather than a copy someone has to reconcile later.
Stage 01
The call becomes an assignment
Intake classifies the call, CAD owns dispatch, and field teams receive the same incident context.
CAD / Dispatch → Field contextStage 02
The assignment becomes the patient record
ePCR continues from the incident dispatch already opened instead of asking the crew to start the operation over as documentation.
CAD / Dispatch → ePCR → QAStage 03
The completed record becomes revenue work
Billing starts from the documentation that already exists and owns the claim-to-payment job from there.
ePCR → QA → BillingShared platform capabilities
What makes the applications behave as one system.
Applications are what buyers use — the application catalogue lives here. The capabilities below are the platform layer every application inherits, so the system behaves as one product rather than a bundle.
Identity
One verified login per person across every application. Identity originates server-side — never from the client, never from a prompt.
Security model →Authorization & tenancy
Permissions and tenant isolation are enforced on the server for every application, so what a person can see and do is one decision, made once, everywhere.
Security model →Record continuity
The call, the chart, and the claim are states of one record. When responsibility moves between applications, the record moves with it — no exports, no re-keying.
The applications →Cortex
Platform intelligence that reads across the applications sharing the record and acts only under the same server-side permissions a human operator would have.
Meet Cortex →Communications
Alerting, pages, messages, and delivery state run as one platform capability, so every application notifies people the same way with the same history.
Communications application →Audit
Material actions across every application are recorded with actor, timestamp, and scope — one audit trail for the whole operation, not one per product.
Security model →Documents & signatures
Generated documents and TrustSign-backed signatures are platform services, so a signature captured in the field is the same signature billing and compliance rely on.
Trust & signatures →Interoperability
HL7 v2 and FHIR R4 exchange and native NEMSIS 3.5.1 validation move the record beyond the platform — to the hospital and the state — with live transmission status.
Interoperability →Analytics
Operational analytics are computed from the same audited records the applications write — never a parallel data entry, never a fabricated metric.
Command application →Shared operational data
Units, people, credentials, facilities, and patients are defined once and referenced everywhere, so no two applications can disagree about the same fact.
The applications →
Bring your workflow
Start with the handoff costing your team the most time.
Follow that job through the real product, then see what happens before and after it without sitting through another feature-list sales deck.