Same platform. Different reason to buy.

A fire chief and a billing manager are not solving the same problem, and a page that speaks to both at once speaks to neither. Pick the operation that looks like yours and see the run it performs, the modules it uses, and what changes when the whole thing sits on one record.

• Ground EMSTransporting EMS agencies running 911 response, IFT, or both.The call is typed into dispatch, then typed again into the chart system, then read a third time by whoever builds the claim. Each retype is a chance to lose the detail that decides whether the transport gets paid, and nobody notices the gap until a denial arrives weeks later — by which point the crew who ran the call is gone and the appeal window is closing.See the Ground EMS run →
• FireFire departments running suppression, rescue, and EMS response.Fire runs one system, EMS runs another, and staffing runs on a spreadsheet. A single incident that starts as a fire and ends as a transport becomes two records that never reconcile, and the reporting obligation at the end of it is assembled by hand from both.See the Fire run →
• Air MedicalRotor and fixed-wing HEMS programs and their communications centers.A flight request arrives while aircraft status, crew duty state and weather all live somewhere else. The decision to launch is made from several screens, and the clinical handoff at the receiving facility is a separate conversation from the record that will eventually be billed.See the Air Medical run →
• Interfacility & Critical Care TransportIFT and CCT operations moving patients between facilities on schedule.The facility calls, someone writes the request down, and the trip lives in a queue the facility cannot see. Nobody outside the office knows whether the unit is coming, and the paperwork that justifies the level of service is assembled after the trip instead of captured during it.See the Interfacility & Critical Care Transport run →
• Billing CompaniesThird-party billing operations working claims for one or more agencies.Charts arrive as exports, days after the transport, missing the field that decides the claim. Chasing the crew for a signature or a mileage figure means an email to an agency that runs a system you cannot see into, and every agency you serve exports differently.See the Billing Companies run →
• Hospitals & FacilitiesHospitals, SNFs and clinics that originate and receive transports.Arranging a transport means a phone call and then no information. The discharge is planned around a unit whose arrival nobody can confirm, and the patient's clinical handoff arrives on paper, if it arrives.See the Hospitals & Facilities run →

Not sure which one you are?

Most agencies are more than one of these. Tell us what you run today and we will show you the parts that apply.