Opening AdaptixCore
Resolving the requested operational surface.
AdaptixCore for Ground EMS
Transporting EMS agencies running 911 response, IFT, or both.
EMS director · Operations manager · Dispatcher · Paramedic · Billing manager
What this costs you today
The call is typed into dispatch, then typed again into the chart system, then read a third time by whoever builds the claim. Each retype is a chance to lose the detail that decides whether the transport gets paid, and nobody notices the gap until a denial arrives weeks later — by which point the crew who ran the call is gone and the appeal window is closing.
On one record, instead.
The incident is created once. The unit receives the call with the chart already attached, the chart validates while the medic is still writing it, and the claim is built from the record the crew signed rather than reconstructed from it afterwards.
The run, end to end
One incident. One record.
- 01Call taken and unit assigned
- 02Crew paged, assignment on the unit screen
- 03Patient care documented in the field
- 04Chart validated and locked
- 05Claim built from the locked chart
- 06Payment posted against the same record
What you are actually running
The modules this operation meets.
CADDispatchers get a live board of every unit, every open incident, and every pending assignment. Field crews receive call cards on their MDTs the moment a unit is assigned.CrewLinkOne tap pages every on-call responder and shows dispatch exactly who acknowledged, who is responding, and who is unavailable.MDTField crews see their assignment, call details, and patient address the instant dispatch assigns them — without a radio callout. Status updates flow back to dispatch and command automatically.ePCRMedics complete a full PCR on their device at the scene. Charts auto-validate against NEMSIS requirements before finalization. Billing receives chart data immediately — no manual re-entry, no lost charges.MedicationsMedics reference the correct dose and protocol without leaving the chart. Medical directors control the formulary from the admin panel — protocol updates publish to all crews instantly.NarcoticsEvery narcotic administration is logged with patient, medic, timestamp, and witness. End-of-shift reconciliation catches discrepancies before the crew leaves. Audit reports export in one click.Quality / QAQA officers work a review queue — not an inbox. Every chart they review produces a feedback record that the medic sees, acknowledges, and responds to. Documentation quality scores trend over time.BillingBilling managers see every open claim, every denial reason, and every outstanding balance in one view. Claims pull directly from ePCR — no re-entry. Denials are categorized and routed automatically.
What changes
One record carries the call from the first ring to the posted payment, and the people who need to see it — dispatch, the crew, QA, the biller, the director — are all looking at the same one.