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ADAPTIXCORE FOR GROUND EMS
Run the call from intake through reimbursement.
One incident, created once, carried by the same record from first intake to the posted payment.
Built around the operation, not the software menu
WHO WORKS THIS OPERATION
Transporting EMS agencies running 911 response, IFT, or both.
- EMS director
- Operations manager
- Dispatcher
- Paramedic
- Billing manager
ONE OPERATIONThe call, the chart and the claim are the same record.
TODAY → ON ONE RECORD
Remove the handoff, not just the typing.
TODAY · FRAGMENTED
The operational seam
The call is typed into dispatch, then typed again into the chart system, then read a third time by whoever builds the claim. Each retype is a chance to lose the detail that decides whether the transport gets paid, and nobody notices the gap until a denial arrives weeks later — by which point the crew who ran the call is gone and the appeal window is closing.
WITH ADAPTIXCORE
The same work, connected
The incident is created once. The unit receives the assignment with the chart already attached, the chart validates while the medic is still writing it, and the claim is built from the record the crew signed rather than reconstructed from it afterwards.
THE ACTUAL RUN
Follow one ground ems job end to end.
DISPATCHER
The call is taken once.
Location, complaint, priority and the unit recommendation happen in one dispatch workspace. Nothing about this call is written down anywhere it will have to be re-entered later.
See CAD / DispatchAPPLICATIONS THIS OPERATION ACTUALLY OPENS
- CAD / DispatchEnter the incident once, assign the right unit, and manage it without leaving dispatch.Application→
- CommunicationsSend operational messages, pages, alerts, and follow-up with delivery state and history in one communications workspace.Application→
- ePCRDocument the patient encounter, validate it, sign it, and move it to QA without rebuilding the record.Application→
- NarcoticsTrack controlled substances from stock through administration, reconciliation, discrepancy, and audit in one custody workspace.Application→
- QAReview charts, document findings, return feedback, track remediation, and close the loop without creating another copy of the chart.Application→
- BillingWork the claim from billable chart through payment in one revenue-cycle workspace.Application→
WHAT THIS OPERATION IS ACTUALLY BUYING
The handoffs that usually lose the detail.
Dispatch to crew
The unit sees the assignment and the incident context it was created with, rather than an address read over the air and written on a glove.
See CAD / DispatchCrew to QA
A signed chart moves into review as the same record. QA does not open a second copy, and a correction does not create a third.
See QAQA to billing
The biller works from the cleared chart the moment it clears, so a missing signature or mileage figure is a question for someone still on shift.
See BillingControlled substances
An administration documented on the chart is the same event the custody ledger reconciles against, so the two records cannot quietly disagree.
See Narcotics
WHAT CHANGES FOR GROUND EMS