Per agency
Not per seat. Not per claim.
Predictable monthly contract — operators are not a billing dimension.
Opening AdaptixCore
Resolving the requested operational surface.
Pricing
A flat monthly price. Never a cut of what you collect.
Most EMS billing vendors bill you a percentage of every dollar you bring in, so your software bill grows every time your agency does. AdaptixCore does not. One contract covers dispatch, clinical, billing, finance and command — set it up yourself, no sales call required. Multi-agency tenancy is quoted.
1platform
Replaces 6–9 separate tools
CAD, ePCR, billing, HR, fleet, docs, signatures, comms.
1session
Cortex AI onboarding
Most agencies are configured and live in hours, not weeks.
24/7
Operational availability
Mission-critical EMS systems run all hours, every day.
◈ Market Intelligence
What does your market's payer mix look like?
Enter your ZIP code and service type. See the exact payer breakdown shaping your revenue — and your denial risk — before you've spoken to a single vendor.
No account required. Estimates are based on regional billing patterns — not verified payer contracts.
Platform tiers
One contract. Every operational surface.
Featured add-on
AdaptixCore-AssetOps
DVIR, work orders, purchase orders with multi-step approval, vendor scorecards, asset register, audit cycles, and cost analytics — TrustSign-signed, CAD-escalating, Cortex-advised, no swivel-chair integrations. Activate per agency tenant alongside any platform tier.
- FMCSA + NFPA aligned DVIR templates per apparatus type
- Out-of-service findings escalate to CAD automatically
- Multi-step PO approval with SES email notifications
- 12-month vendor scorecard (A/B/C/D grade)
- 10 advisory Cortex AssetOps capabilities, supervisor-reviewed
Metered usage
$29
per vehicle / month
Billed through Stripe metered billing. AdaptixCore-AssetOps reports usage at the end of each cycle; non-vehicle assets (medical equipment, comms, PPE, controlled-substance safes) are tracked in the register at no additional charge.
Platform consolidation
One contract. Nine fewer vendors.
The average EMS agency manages 6–9 separate software subscriptions. AdaptixCore collapses the entire stack into a single tenant — one login, one audit trail, one monthly line item.
CategoryWhat you run todayAdaptixCore
DispatchStandalone CAD softwareAdaptixCore CAD
ePCR / ChartingLegacy ePCR vendor or paperAdaptixCore ePCR + Cortex AI
BillingBilling outsourcing or manual 837PAdaptixCore Billing + AR Intelligence
SchedulingExcel or specialized HR toolsAdaptixCore Workforce
FleetFleet management add-onAdaptixCore Fleet
SignaturesSeparate e-signature vendorTrustSign (native)
CommunicationsSeparate phone / SMS platformAdaptixCore Communications
AnalyticsBI tool or manual reportsAdaptixCore Analytics
ComplianceManual audits, spreadsheetsAdaptixCore Compliance + Audit
Common questions
How AdaptixCore pricing works
Yes. Starter and Professional are fully self-service: create your agency, sign your BAA and subscription agreement with TrustSign, pick your plan, and pay with Stripe — all in the signup flow. Your tenant activates automatically once payment clears. Enterprise (multi-agency tenancy) is the only quoted tier.
No. AdaptixCore is priced per agency tenant, with module add-ons. Operator count is not a billing dimension.
Every module, dedicated SLA, white-glove migration from your current vendor, and Cortex unlimited at the agency level.
The Billing module includes a clearinghouse pass-through (Stedi fees). The platform itself is not metered per claim.
Subscription, BAA, and onboarding agreements are signed with TrustSign — the AdaptixCore internal signature system. No external signature vendors are surfaced to operators.
Most agencies are fully configured by Cortex AI in a single onboarding session. Enterprise migrations from legacy vendors are handled white-glove.