Opening AdaptixCore
Resolving the requested operational surface.
Transport coordinator · Facility liaison · Scheduler · Critical care crew · Billing manager
The facility calls, someone writes the request down, and the trip lives in a queue the facility cannot see. Nobody outside the office knows whether the unit is coming, and the paperwork that justifies the level of service is assembled after the trip instead of captured during it.
The request enters the same platform the trip runs on. The facility can see where its transport is, the crew documents against the request that created it, and the medical necessity record exists before the claim needs it.
The facility, the crew and the biller are working from one transport record, from the request through to the payment.