Incident Lifecycle
Create, classify, dispatch, and close incidents with a full audit trail.
Opening AdaptixCore
Resolving the requested operational surface.
AdaptixCore // CAD
Field Operations
Computer-Aided Dispatch
Incident creation, unit classification, live AVL tracking, and crew assignment — connected to ePCR, TrustSign, and billing from the moment the call comes in.
Capabilities
6
Listed on this page
Surface
Dispatch
Module classification
Chain stages
7
Steps in the workflow below
Connected modules
7
Reads from or writes to
The chain
The operational path this module carries
- Stage01
Call intake
- Stage02
unit selection
- Stage03
assignment
- Stage04
incident tracking
- Stage05
call closure
- Stage06
ePCR handoff
- Stage07
billing trigger
Capabilities
What ships in this module
Unit State Machine
Real-time unit status: available, dispatched, on-scene, transporting, at-hospital.
MDT Integration
Crew receives dispatch on mobile MDT with push notification via ntfy.
AVL / GPS Tracking
Live vehicle positions on the CAD map with Stadia Maps + Valhalla routing.
ALI / ANI Handoff
Automatic location and number identification on inbound calls.
CAD → ePCR Handoff
Incident data pre-fills the ePCR chart when unit marks patient contact.
Who runs it, what it touches
Day-to-day operators and platform reach
Operated by
Connects to
Representative use cases
- Transport request and call intake
- Unit assignment and dispatch
- Live incident status updates
- Call-to-ePCR handoff
Pricing
Plans and exactly what each one includes are published on the pricing page, straight from the live billing catalog.
Onboarding
Activates at Step 3 (module selection). Enabled automatically when the agency selects CAD during signup.
See it against your own run volume
AdaptixCore is modular. A walkthrough covers only the modules your agency actually runs, and no operational state on this page is simulated.