Request intake
Facilities submit interfacility transport requests directly into AdaptixCore. Coordinators review, accept, or route requests without phone-tag.
Opening AdaptixCore
Opening the page you asked for.
Checking transport service…
TransportLink
Medical Transport Operations
TransportLink is the AdaptixCore module for interfacility and non-emergent medical transport. It runs on the same tenant as the rest of the platform — so dispatch, the field, and billing share one operational picture instead of separate spreadsheets.
What TransportLink does
Built for medical transport teams.
The four capabilities below are the canonical TransportLink workflow inside the authenticated workspace. Activation happens at signup module-selection (Step 3 of onboarding); facility contacts are added during setup so hospitals can begin submitting requests immediately.
Trip coordination
Assign units, confirm scheduling, manage pickup and drop-off windows, and track every trip from request to completion on a single board.
Field continuity
Trip details flow to the assigned crew's MDT and feed back into dispatch as status updates land — the same continuity the CAD board uses.
Billing handoff
Completed trips emit billing-ready records: trip data, signatures, and supporting documentation are handed off to the Billing module for claim creation.
How it is wired
One platform, one trip record.
TransportLink is built to share a tenant with the billing, clinical, workforce and finance modules, so each of them reads the same trip record rather than a copy of it. The outside services listed are the ones the platform is built to use. None of them is connected for an agency yet.
- Dispatch + CAD
- AdaptixCore CAD module
- Field surface
- AdaptixCore Field MDT module
- Clinical chart
- AdaptixCore ePCR module
- Clearinghouse
- Stedi
- Patient pay
- Stripe
- Microsoft 365 (Graph)
- Billing telephony
- Telnyx
- Push-to-talk audio
- LiveKit (self-hosted)
- Status
- Live platform status →
See TransportLink in the demo.
Book a live walkthrough or sign in if you already have access.
