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MIGRATION PLAYBOOK
One platform for CAD, ePCR, billing, workforce, narcotics, fire, and air medical. Cortex AI handles entity mapping. White-glove cutover. Most agencies are fully live within 30 days.
What migration includes
White-glove migration
We move the data. You do not touch a spreadsheet.
Zero implementation fees
Migration is included in your AdaptixCore contract. No surprise invoice.
Cortex AI entity mapping
AI handles the field-by-field translation between platforms.
30-day post-cutover support
Dedicated support lane for 30 days after go-live.
Historical data preserved
Calls, charts, claims, crew records, narcotics logs — all migrated.
Read-only legacy access
Your old platform stays accessible in read-only mode for 30 days post-cutover.
Migration timeline
We document every entity in scope — calls, charts, claims, patients, crews, schedules, narcotics — and what the canonical export looks like from your current platform.
Discovery uses the AdaptixCore migration schema as a checklist. No surprises mid-flight. You sign off on the scope before anything moves.
Cortex AI maps your entities into the AdaptixCore data model. Fields that differ between platforms are resolved with your operations team — never auto-assumed.
The mapping report is exported as a human-readable document. Your team reviews and approves before data moves.
Historical data loads into a staging tenant. Your team validates: spot-check charts, confirm crew records, verify billing history.
Staging is a full isolated copy. Nothing touches your production environment until you approve the validation report.
For 1–2 weeks, new data flows into both your current system and AdaptixCore simultaneously. You confirm the data matches before cutting over.
Parallel run is your safety net. If anything looks wrong, we pause and investigate before you commit to cutover.
On the agreed date, you flip the switch. AdaptixCore becomes your system of record. Your old platform can stay in read-only mode for 30 days post-cutover.
Cortex AI guides your team through the first live shift. Most agencies report full operational confidence within the first week.
Ready to make the switch?
We map your current data, estimate the migration timeline, and show you exactly what AdaptixCore looks like with your agency's data inside it. No commitment required.